Experiencing Issues with AWS ec2-eu-west-1

About This Site

Welcome to the Jostle status page for our European - based data centre eu.jostle.us (i.e. your web address for Jostle will look like https://eu.jostle.us/jostle-prod/). This page shows current updates for this data centre and maintains a record of the past 28 days.

AWS ec2-eu-west-1 Degraded Performance
EU Logins Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026
Issue processing images
Resolved - Closing Maintenance
May 2, 21:25 UTC
Identified - The team has found and fixed this bug. The fix will arrive with an update that will arrive this weekend.

Thanks for your patience. This was a tricky one to find and sort.

Brad
May 1, 22:41 UTC
Update - We are continuing to investigate this issue.
Apr 30, 17:52 UTC
Investigating - Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
Apr 30, 17:33 UTC
Jostle software update
Completed - SW has been successfully deployed
May 2, 21:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 21:00 UTC
Scheduled - The software update (snape-mn - patch) for eu is planned for between 21:00:00 and 22:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
May 2, 01:25 UTC
May 1, 2026
Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Jostle software update
Completed - SW has been successfully deployed
Apr 27, 21:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 21:00 UTC
Scheduled - The software update (snape-mn) for eu is planned for between 21:00:00 and 22:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
Apr 27, 04:01 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

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